When you place an order it is recorded on our secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, as required by the UK Data Protection Acts of 1984 and 1998, we follow strict security procedures in the storage and disclosure of information, which you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.

Coes is committed to protecting your privacy. We use the information we collect about you to process orders and to inform you about developments. When you order, we need to know your name, e-mail address, delivery address and credit or debit card details. This allows us to process and fulfil your orders and to notify you of your order status. We also ask for your telephone number: this lets us contact you urgently if there is a problem with your order.

We use your shopping patterns to help us advise you about merchandise that you might find interesting. We also look at customer traffic patterns and site usage to help us develop the design and layout of our website. We may also use the information we collect to occasionally notify you about important functionality change(s) to the Website and special offers we think you'll find valuable. If you would rather not receive this information, please send an e-mail to: info@coes.co.uk

We value your custom, as much as you value your privacy, so be assured your information is secure with us